Arise Solar reviews are sharply split. Arise Solar Pty Ltd, a Gold Coast based national solar and battery retailer, holds 4.5 stars from about 7,300 Google reviews and 4.7 from about 9,500 on ProductReview.com.au, but only 3.4 from 341 on SolarQuotes and 1.3 from 84 on Trustpilot, checked November 2026. Our verdict: a real, cheap, high-volume retailer whose weak points are communication after the deposit, warranty response, and an unresolved New South Wales licence dispute.
This review is independent desk research from public sources. Solar Cobber did not contact Arise Solar and was not paid by Arise Solar.
Key facts
- Arise Solar Pty Ltd (ABN 32 168 697 907) has an active ABN and has held the registered business name Arise Solar since 9 October 2017, according to ABN Lookup in November 2026.
- Arise Solar is rated 4.5 stars from 7,327 Google reviews and 4.7 stars from 9,545 ProductReview.com.au reviews as at November 2026.
- Arise Solar is rated 3.4 stars from 341 SolarQuotes ratings as at November 2026, made up of 114 five-star and 102 one-star reviews.
- On 14 July 2026 the Secretary of the NSW Department of Customer Service refused to renew Arise Solar’s NSW contractor licence, a decision Arise Solar is challenging in the NSW Civil and Administrative Tribunal (NCAT).
- On 21 September 2026 NCAT made interim orders keeping Arise Solar’s NSW contractor licence in force until the review is decided, on the condition that Arise Solar does not enter into contracts over A$20,000.
- Arise Solar’s website advertised a 6.6 kW solar system from A$3,990 and a 13.2 kW system from A$7,990 in November 2026, after the federal solar discount and for standard metropolitan installs only.
Arise Solar at a glance
This table shows what public sources and Arise Solar’s own website said about the company in November 2026.
| Item | Detail (November 2026) |
|---|---|
| Legal entity | Arise Solar Pty Ltd, ABN 32 168 697 907 (ABN Lookup) |
| Founded | Registered 2014 under an earlier name; Arise Solar name registered October 2017 (SolarQuotes citing ASIC, ABN Lookup) |
| Head office | Level 9, 1 Corporate Court, Bundall QLD 4217, on the Gold Coast (company contact page) |
| Other offices listed | Melbourne VIC, Pendle Hill NSW, Cavan SA and Canning Vale WA (company contact page) |
| Ownership | Private company; says it is 100% Australian owned |
| Brands reported | Jinko and LONGi panels, Fox ESS and Sungrow inverters, Fox ESS batteries (SolarQuotes reviewer data) |
| Install model | Subcontractors (NCAT recorded 25 employees and 35 subcontractors) |
| Workmanship warranty | 5 years on the home page, 10 years on the about page |
| 4.5 stars from 7,327 reviews | |
| ProductReview.com.au | 4.7 stars from 9,545 reviews |
| SolarQuotes | 3.4 stars from 341 ratings |
| Trustpilot and Solar Choice | 1.3 from 84 reviews, and 1.99 from 135 reviews |
| Accreditation as stated by the company | SAA accredited installers and CEC approved products |
Is Arise Solar any good?
Arise Solar is a legitimate high-volume budget retailer that delivers a cheap, working system for most buyers and a slow, frustrating experience for a meaningful minority.
Across roughly 17,000 public reviews the good outcomes are consistent: a low price, a quick install and tidy contractor crews. So are the bad ones: silence after the deposit, install dates that slip, extra charges raised late, and warranty jobs that take months.
The NSW regulator refused to renew Arise Solar’s NSW contractor licence in July 2026. NCAT has let the licence continue while the dispute is heard and has not decided who is right. Until it does, NSW buyers should treat an Arise Solar quote as a price benchmark and test it with our guide to comparing solar quotes.
What customers praise
Praise for Arise Solar centres on price, speed and the installers themselves. These themes recur across Google, ProductReview.com.au and SolarQuotes reviews read in November 2026.
- Price. Reviewers regularly say Arise Solar’s quote was the lowest they received. ProductReview.com.au shows an average reported purchase price of about A$5,640.
- Fast installs when things go well. Many reviewers describe one to three weeks from quote to installation.
- Installer conduct. Crews are often described as punctual and tidy, and ProductReview.com.au reviewers score installation at 4.6 out of 5.
Common Arise Solar complaints
The most common Arise Solar complaints are about communication and delay after payment, not dangerous workmanship. These patterns appear in public reviews on SolarQuotes, Trustpilot, Solar Choice and ProductReview.com.au, read in November 2026. They are customer accounts, not findings.
- Silence after the deposit. Reviewers describe paying a deposit, often A$100 to A$200, then struggling to get an installation date.
- Missed rebate deadlines. Several SolarQuotes reviewers say installs slipped past a rebate step-down date. The federal battery discount is set by installation date, not deposit date, so a delay costs real money.
- Extra charges after signing. Reviewers on Solar Choice and ProductReview.com.au report late requests for payment for cabling, meter box work or three phase equipment.
- Blackout backup misunderstandings. Several battery buyers expected outage backup and found it was not included, or covered only part of the house.
- Slow warranty response. Reviewers describe inverter and battery faults taking months to resolve.
Arise Solar replies to many negative ProductReview.com.au reviews with an apology and an offer to follow up. SolarQuotes reviewers rate Arise Solar’s customer service at 3.2 out of 5, its lowest category there.
The platforms disagree partly because a review written on installation day measures the install, while one written two years later measures the support. Our analysis of why a five-star rating alone means little explains the gap.
Products and brands Arise Solar installs
Arise Solar mainly installs mainstream, value-priced brands. SolarQuotes reviewer data in November 2026 lists Jinko and LONGi as the current panel brands, Fox ESS and Sungrow as the current inverter brands, and Fox ESS as the current battery brand.
Arise Solar’s battery page lists a wider menu: Growatt, BYD, Sigenergy, Tesla, Fox ESS, AlphaESS, SolaX, GoodWe and Sungrow. Confirm the exact model on your quote.
Solar Cobber has reviewed the Fox ESS battery, the Jinko Tiger Neo panel and the Sigenergy SigenStor.
Arise Solar prices
Arise Solar publishes solar package prices but no battery price list. This table shows the packages advertised on the Arise Solar home page in November 2026. The last column is our own arithmetic.
| Package | Advertised price | Advertised payment plan | Plan total if paid every day |
|---|---|---|---|
| 6.6 kW panels, 5 kW inverter | A$3,990 | A$7 a day for 21 months | About A$4,470 |
| 10.3 kW panels, 8 kW inverter | A$5,990 | A$9 a day for 24 months | About A$6,570 |
| 13.2 kW panels, 10 kW inverter | A$7,990 | A$10 a day for 24 months | About A$7,300 |
The plan totals do not line up neatly with the outright prices, so ask for the total payable in writing. Arise Solar’s fine print says these prices apply to standard metropolitan installs after Small-scale Technology Certificates (STCs) are assigned to the company, and that double storey homes, some roof types, meter box upgrades and three phase power may cost extra. An STC is a tradeable certificate that funds the upfront federal discount on solar and batteries.
Arise Solar battery price list
There is no published Arise Solar battery price list as at November 2026. SolarQuotes reviewers report paying A$5,300 to A$13,000 across 6.6 kW to 20 kW systems.
Arise Solar’s battery page also still describes the federal battery discount as about A$370 per usable kWh. Under the current schedule the discount is 6.8 certificates per usable kWh until 31 December 2026 and 5.7 from 1 January 2027, which works out to about A$2,580 to A$2,720 on a 10 kWh battery today. Our battery cost guide shows the working.
Warranty and after-sales support
Arise Solar’s workmanship warranty is either 5 or 10 years depending on which page of its website you read. In November 2026 the home page listed a 5 year workmanship warranty, a 15 year panel warranty, a 12 year inverter warranty and a 30 year panel performance warranty. The about page stated 10 years of workmanship cover.
The workmanship warranty is honoured by Arise Solar Pty Ltd, not by the subcontractor who did the installation. If a retailer stops trading, the workmanship warranty generally goes with it, while manufacturer warranties on panels, inverters and batteries remain. Our solar company failures tracker shows how that plays out. Arise Solar has not failed and is trading.
Company background
Arise Solar Pty Ltd was registered in 2014 under an earlier name and has traded as Arise Solar since 2017. The company says it has completed more than 72,000 installations, and NCAT records a sole director appointed on 6 February 2026.
The NSW licence dispute
Arise Solar’s NSW contractor licence is under review. These facts come from the published NCAT decision, Arise Solar Pty Ltd v Secretary, Department of Customer Service [2026] NSWCATOD 126.
- The Secretary refused the licence renewal on 14 July 2026 and affirmed that on internal review on 21 August 2026.
- The regulator’s stated concerns, which are allegations and not findings, included about 477 complaints since 2018 (57 of them since January 2026), a failure to obtain Home Building Compensation Fund (HBCF) insurance on about 1,200 jobs over A$20,000, and non-disclosure of complaints, penalty notices and Tribunal orders in the renewal application.
- Arise Solar disputes that HBCF insurance applies to solar and battery installation. NCAT expressly did not decide that question.
- The Secretary accepted that complaints were “not particularly high” as a share of more than 19,000 NSW installations, and did not suggest any harm to public safety.
- On 21 September 2026 NCAT ordered that the licence be treated as continuing until the review is decided, with a condition barring contracts over A$20,000.
HBCF insurance is NSW cover that protects a homeowner if a residential building contractor becomes insolvent, dies or disappears before finishing or fixing work worth more than A$20,000. We found no published final decision as at 12 November 2026.
We found no ACCC or Clean Energy Regulator enforcement action against Arise Solar as at November 2026. A September 2019 submission on the ACCC public register, lodged for Arise Solar and another retailer, states that Arise Solar had been rejected for the Clean Energy Council’s former Approved Solar Retailer program.
Arise Solar vs alternatives
Arise Solar’s closest rivals are other national retailers. This table compares Arise Solar with three of them on Google ratings from Google Maps and the Solar Cobber directory, checked in November 2026.
| Company | Google rating | Workmanship warranty | Brands | Best for |
|---|---|---|---|---|
| Arise Solar | 4.5 from 7,327 | 5 or 10 years (pages differ) | Jinko, LONGi, Fox ESS, Sungrow | Lowest price on a simple install |
| Sunboost | 4.7 from 6,654 | Not clearly published | Mainstream tier-one panels, budget to mid-range inverters | Budget buyers comparing like for like |
| Solargain | 4.3 from 172 (one branch listing) | Not clearly published | Fronius, Jinko, Tesla Powerwall 3 | Buyers who want a branch network |
| Smart Energy | 4.5 from 355 | Not clearly published | Mainstream tier-one panels and inverters | Payment plan buyers |
Gold Coast readers can start with our Gold Coast solar company guide.
Who Arise Solar suits, and who should look elsewhere
Arise Solar suits confident buyers with a simple job who put price first. That means a single storey home, a standard roof, single phase power and no fixed deadline.
Get at least two more quotes if any of these apply:
- You are in NSW and the package costs more than A$20,000.
- You need the install finished before a rebate step-down date.
- You want whole-home blackout backup.
- After-sales support matters more to you than the last A$1,000.
Our guide to choosing a solar installer covers the checks that apply to any retailer.
Questions to ask Arise Solar before you sign
- Which licence number covers my job, and is it current on the state register?
- In NSW, how does the A$20,000 licence condition affect my job?
- Is the workmanship warranty in my contract 5 years or 10?
- What are the exact panel, inverter and battery models?
- What is the installation date, and who pays if you miss a rebate step-down?
- Is the price fixed for my roof, switchboard and phase?
- Does this battery quote include blackout backup, and for which circuits?
- Who is the SAA accredited installer for my job?
FAQ
Is Arise Solar legit?
Yes, Arise Solar is a real, registered Australian company: Arise Solar Pty Ltd, ABN 32 168 697 907, with an active ABN and thousands of public customer reviews. That does not make it low risk: reviews are polarised, and the NSW regulator refused to renew the company’s NSW contractor licence in July 2026, a decision still under review.
Who owns Arise Solar?
Arise Solar is operated by Arise Solar Pty Ltd, a private company that describes itself as 100% Australian owned. The September 2026 NCAT decision names Mr Rahulkumar Patel as sole director from 6 February 2026. We could not confirm the shareholders.
Is Arise Solar CEC approved?
Arise Solar says it sells Clean Energy Council approved products and uses Solar Accreditation Australia accredited installers, which is different from being an approved retailer. Check the New Energy Tech Consumer Code approved seller list, which replaced the Clean Energy Council retailer scheme, and the Solar Accreditation Australia installer register yourself.
How much does Arise Solar charge?
Arise Solar advertised A$3,990 for a 6.6 kW system, A$5,990 for 10.3 kW and A$7,990 for 13.2 kW in November 2026, after the federal discount. Those prices cover standard metropolitan installs only, and battery prices are not published.
What are the most common Arise Solar complaints?
The most common Arise Solar complaints in public reviews are poor communication after the deposit, delayed installation dates, extra charges raised after signing and slow warranty response.
Can Arise Solar still install in NSW?
Yes, as at 12 November 2026 Arise Solar’s NSW contractor licence is treated as continuing under interim NCAT orders made on 21 September 2026. The licence carries a condition that Arise Solar cannot enter into contracts over A$20,000. Check the NSW licence register on the day you sign.
What happens to my warranty if Arise Solar closes?
If Arise Solar stopped trading, its workmanship warranty would most likely be lost, while manufacturer warranties on panels, inverters and batteries would continue.
Sources
- ABN Lookup: Arise Solar Pty Ltd
- NSW Caselaw: [2026] NSWCATOD 126
- Arise Solar: home page, contact page, battery page and licence statement
- Arise Solar reviews on ProductReview.com.au, SolarQuotes, Trustpilot and Solar Choice
- ACCC public register: submission of 23 September 2019
- New Energy Tech Consumer Code approved sellers
About this review
The Solar Cobber editorial team wrote this review from independent desk research checked in November 2026. Solar Cobber is a free directory that may earn referral or advertising fees from installers. Commercial relationships never affect our content. This is not financial advice. For corrections, please contact us.
Filed under Solar Installers
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