Solar Run reviews are mostly positive but uneven. As at November 2026, Solar Run, a Melbourne-based solar and battery franchise network operating in Victoria, New South Wales, Queensland, South Australia and the ACT, holds 4.5 stars from 365 reviews on ProductReview.com.au and 4.6 from 188 ratings on SolarQuotes, against 2.2 from 13 reviews on Trustpilot. Our verdict: a legitimate, long-running brand where the outcome depends on which local franchise you get, so judge the franchise in front of you, such as Solar Run Keysborough, and not the national logo. This review is independent desk research. Solar Cobber did not contact Solar Run and was not paid by the company.
Key facts
- Solar Run trades through Solar Run Australia Pty Ltd, ABN 94 629 726 674, which ABN Lookup shows as active from 31 October 2018 and based in Victoria, as checked in November 2026.
- Solar Run holds 4.5 stars from 365 reviews on ProductReview.com.au as at November 2026, with the platform showing 88% positive and 12% negative reviews.
- Solar Run is a franchise: individual Solar Run franchises in the Solar Cobber directory range from 4.1 to 5.0 stars on Google, on between 7 and 130 reviews each, as at November 2026.
- Solar Run’s website states a 5-year full system warranty on every system, on a page published in 2022, with the local franchise as first contact for claims.
- Solar Run advertised a 6.6 kW solar system in Victoria from A$3,299 in November 2026, a price that already deducts the Solar Victoria rebate of up to A$1,400 and the federal STC discount.
Solar Run at a glance
This table summarises what Solar Run and public registers state about the company, checked in November 2026.
| Item | Detail |
|---|---|
| Founded | 2017 according to SolarQuotes; the company’s own site says 2016 |
| Head office | 23 Lionel Road, Mount Waverley, Victoria (company privacy policy) |
| Legal entity and ABN | Solar Run Australia Pty Ltd, ABN 94 629 726 674, active from 31 October 2018 (ABN Lookup). Many franchises hold their own separate ABNs |
| States served | VIC, NSW, QLD, SA and ACT. The company’s location page listed about 85 franchise locations in November 2026, 39 of them in Victoria |
| Brands | Panels: Aiko, Jinko, Trina, LONGi, Risen, SunPower. Batteries: Sigenergy, GoodWe, Fox ESS, Tesla Powerwall 3, Sungrow, Alpha ESS, SolaX |
| Warranty stated by the company | 5-year full system warranty (company page published 2022). A separate workmanship warranty length is not published on the pages we checked |
| Accreditation as stated by the company | The company’s 2022 page states it is a Clean Energy Council accredited solar retailer using accredited installers. We did not confirm its current listing |
Google ratings sit with each franchise, not with the brand. This table shows the Solar Run franchise listings with the most Google reviews in the Solar Cobber directory, as at November 2026.
| Solar Run franchise | State | Google rating | Google reviews |
|---|---|---|---|
| Solar Run Keysborough | VIC | 4.7 | 130 |
| Solar Run Lara | VIC | 4.7 | 120 |
| Solar Run Berwick | VIC | 5.0 | 72 |
| Solar Run Kilmore | VIC | 4.9 | 66 |
| Solar Run Warrnambool | VIC | 5.0 | 51 |
Is Solar Run any good?
Solar Run is a credible mid-priced option when the local franchise is good, and a riskier one when it is not. The brand has traded under the same company since 2018, has about 85 locations, and scores 4.5 on ProductReview.com.au and 4.6 on SolarQuotes as at November 2026.
Three things temper that. The Trustpilot score of 2.2 comes from only 13 reviews, though they repeat the after-sales themes found elsewhere. Many SolarQuotes reviews arrived in one burst (33 of the 50 most recent were dated between 9 and 16 April 2025), and at least one carries the SolarQuotes incentive label. And Google ratings differ by franchise, from 4.1 to 5.0.
A national star rating tells you little about the people who will quote, install and service your system. Our analysis of why a five-star rating alone means little explains how to read these numbers.
What is the Solar Run franchise model?
Solar Run is a franchise, which means the business that quotes your job is a locally owned company using the Solar Run name, systems and supply deals. Solar Run’s franchise page, checked in November 2026, advertises a A$40,000 start-up investment plus A$60,000 in working capital, with head office supplying training, marketing and leads.
Who actually does the installation?
The installation is organised by the local franchise, and public reviews show it is often carried out by a separate electrical contractor. Several reviews on ProductReview.com.au and on Solar Run’s own franchise pages name an outside electrical business as the crew on the roof. Solar Run’s website says an accredited solar engineer checks every design and reviews every finished job, regardless of franchise. We could not test that claim.
Who honours the workmanship warranty?
The business named on your contract is the one that owes you the warranty, so read the ABN on the quote before you sign. Solar Run’s website says the local franchise handles support and claims. The pages we checked do not say whether Solar Run Australia Pty Ltd takes over a franchise’s obligations if that franchise closes or is sold. Ask for that answer in writing.
What customers praise
Positive Solar Run reviews are consistent across ProductReview.com.au and SolarQuotes, and they centre on the local owner. Recurring themes as at November 2026:
- A local contact who visits the home. Reviewers often say Solar Run was the only company that quoted in person.
- Low-pressure sales. Many reviews describe patient explanations and no pushing to sign on the day.
- Tidy, punctual installs. Crews are frequently described as on time, polite and thorough with clean-up. ProductReview.com.au’s installation sub-score is 5.0.
- Competitive pricing. Reviewers regularly place Solar Run quotes below or in the middle of the quotes they collected.
Common Solar Run complaints
Solar Run complaints are mostly about what happens after the sale, not the equipment. These are patterns in public reviews as at November 2026, not findings of fact:
- Hard to reach after installation. Trustpilot and ProductReview.com.au reviewers describe calls and emails about faults or warranty claims going unanswered for weeks.
- Missed appointments. No-shows for quotes and site inspections appear on all three platforms.
- Delays and paperwork. Negative reviews on SolarQuotes and ProductReview.com.au mention battery installs running weeks late, and slow delivery of compliance certificates or grid approval paperwork needed to start feed-in credits.
Trustpilot reports that Solar Run replied to 14% of negative reviews. Solar Run’s published complaints procedure says complaints are acknowledged, preferably within 21 working days, and names Consumer Affairs Victoria and NSW Fair Trading for escalation.
Products and brands Solar Run installs
Solar Run sells mainstream panel, inverter and battery brands. SolarQuotes lists Aiko and Winaico as the panel brands Solar Run currently installs, with GoodWe, Sigenergy and SolaX inverters and GoodWe and Sigenergy batteries, as at November 2026.
Solar Run’s own site promotes Aiko panels, covered in our Aiko Neostar review, and batteries including the Sigenergy SigenStor, GoodWe Lynx Home, Fox ESS and the Tesla Powerwall 3. Brand choice can vary by franchise, so check the exact model numbers on your quote.
Solar Run prices
Solar Run publishes headline package prices, and they are after-rebate figures. This table shows the prices on Solar Run’s Victorian deals page when checked in November 2026.
| Package (Victoria) | Advertised price | Price shown before discounts | Rebates the company says are included |
|---|---|---|---|
| 6.6 kW solar system | A$3,299 | A$6,099 | Solar Victoria rebate A$1,400, STC discount A$1,400 |
| 10 kW solar system | A$5,700 (marked with an asterisk) | A$9,300 | Solar Victoria rebate A$1,400, STC discount A$2,200 |
| Sigenergy 8 kWh battery | Not published, quote only | Not published | Not stated |
Three cautions apply. The Victorian prices assume you qualify for the Solar Homes rebate; if not, add A$1,400 (see our Victorian solar rebate guide). Solar Run’s Melbourne solar panels page showed different headline prices of A$4,499 and A$7,100 in the same month, so treat any figure as indicative. And Solar Run’s own FAQ puts a 6.6 kW system at A$5,000 to A$7,500 depending on the inverter, with double-storey access, split arrays or monitoring adding A$150 to A$1,800.
Warranty and after-sales support
Solar Run states a 5-year full system warranty, with manufacturer warranties on top. According to its website, the local franchise fixes any problem in the first five years at no cost, then contacts the manufacturer for you. That page dates from February 2022, so confirm current terms on your contract.
A workmanship warranty is the installer’s promise to fix faults in the installation itself, such as roof leaks or loose wiring. With a franchise, the business giving it may be a small local company. If it closes, manufacturer warranties continue but the workmanship promise may not, as our solar company failures tracker explains. Your rights under the Australian Consumer Law are also against the business that sold you the system.
Company background
Solar Run has operated under the same franchisor company since 2018 and is led by Anthony Kurta, named on the company site as Managing Director. ABN Lookup shows Solar Run Australia Pty Ltd active from 31 October 2018, with the business name Solar Run registered from 17 January 2019.
We found no public enforcement action against Solar Run as at November 2026.
Solar Run Ballarat
Solar Run Ballarat is a separately registered local franchise under its own ABN, 22 647 513 460, and one of the better-reviewed parts of the network. Its page on the Solar Run site displays 108 Google reviews that praise in-person quotes and local follow-up.
Solar Run vs alternatives
Solar Run competes mainly with other high-volume retailers. This table compares it with two of them using Google ratings from the Solar Cobber directory as at November 2026.
| Company | Model | Google rating in our directory | Warranty | Best for |
|---|---|---|---|---|
| Solar Run | Franchise, local owner | 4.1 to 5.0 depending on franchise, 7 to 130 reviews each | 5-year full system warranty stated on company site | Buyers who want a local contact and a sharp price |
| Sunboost | National volume retailer | 4.7 from 6,654 reviews | Confirm in writing | Buyers comparing high-volume package deals |
| Solargain Melbourne | National retailer with local branches | 4.3 from 172 reviews | Confirm in writing | Buyers who prefer an established national brand |
Who Solar Run suits, and who should look elsewhere
Solar Run suits buyers whose local franchise has a long review history, an owner who quotes in person, and a contract naming a business they can look up.
Solar Run is a weaker fit if your nearest franchise is new or has few reviews, if you want a single company that employs its own installers, or if a long written workmanship warranty is your priority. In those cases, also get quotes from an established local installer. Our guide on how to choose a solar installer sets out what to check.
Questions to ask Solar Run before you sign
- Which legal entity and ABN will be on my contract: the local franchise or Solar Run Australia Pty Ltd?
- Who will install the system: your employees or a subcontractor, and what is the installer’s name and accreditation number?
- How long is the workmanship warranty, in writing, and who honours it if this franchise closes or changes hands?
- Is the advertised price conditional on the Solar Victoria rebate, and what is the price if I am not eligible?
- Who lodges the grid connection and rebate paperwork, and when will I receive the compliance certificate?
- What is the after-sales phone number, and what response time do you commit to for a fault?
Then line the answers up against two other quotes using our guide to comparing solar quotes.
FAQ
Is Solar Run legit?
Yes, Solar Run is a legitimate Australian solar retailer. Solar Run Australia Pty Ltd holds ABN 94 629 726 674, active since 31 October 2018, and the franchise network listed about 85 locations in November 2026. Each Solar Run franchise is a separate business with its own track record.
Is Solar Run CEC approved?
Solar Run states on a 2022 page of its website that it is a Clean Energy Council accredited solar retailer that uses accredited installers. The retailer program it refers to has since been replaced by the New Energy Tech Consumer Code, and installer accreditation now sits with Solar Accreditation Australia. Check both registers yourself for the franchise and installer named on your quote.
How much does Solar Run charge?
Solar Run advertised a 6.6 kW solar system in Victoria from A$3,299 and a 10 kW system from A$5,700 in November 2026, both after the Solar Victoria rebate and STC discount. Its own FAQ gives A$5,000 to A$7,500 for 6.6 kW depending on the inverter. Battery prices are quote only.
What are the most common Solar Run complaints?
The most common Solar Run complaints in public reviews are slow or no response after installation, missed appointments and delays with installation or paperwork. These appear on Trustpilot, ProductReview.com.au and SolarQuotes as at November 2026. Most reviews on the larger platforms are positive.
What happens to my warranty if my Solar Run franchise closes?
Your panel, inverter and battery warranties stay with the manufacturers, but the workmanship warranty depends on the business that gave it. Solar Run’s website does not state whether the franchisor takes over a closed franchise’s workmanship obligations. Ask for this in writing before you sign.
Sources
- Solar Run website, including its Victorian deals page, franchise page, franchise locations, why use Solar Run page, complaints handling procedure, consent page and Ballarat franchise page
- ABN Lookup: Solar Run Australia Pty Ltd, ABN 94 629 726 674
- ABN Lookup: search results for Solar Run
- ProductReview.com.au: Solar Run
- SolarQuotes: Solar Run reviews
- Trustpilot: solarrun.com.au
About this review
This review was written by the Solar Cobber editorial team from independent desk research, checked in November 2026. Solar Cobber is a free directory that may earn referral or advertising fees from installers. Commercial relationships never affect our content. Nothing here is financial advice. If you spot an error, or you represent Solar Run and want to correct a fact, contact us.
Filed under Solar Installers
Back to blog
