Nectr is still trading and signing up customers as at November 2026. Its website, plan documents and quote forms are live, and the regulator’s plan data shows new Nectr plans started on 9 and 11 November 2026. Nectr sells electricity in New South Wales, South East Queensland, South Australia, the ACT and Victoria, plus solar and battery systems, and is owned by Hanwha Energy Australia. Its Power Perks plans cost 13 to 16% less than the regulated default price, but standard feed-in rates are 0c per kWh. ProductReview.com.au rates Nectr 2.9 out of 5 from 191 reviews. This is independent desk research; Nectr was not contacted and did not pay.
Key facts
- Nectr is the trading name of Hanwha Energy Retail Australia Pty Ltd (ABN 82 630 397 214), according to the terms page on Nectr’s website checked 14 November 2026.
- Nectr Power Perks flat plans price electricity 13% to 16% below the Australian Energy Regulator’s 2026-27 Default Market Offer in four NSW and Queensland networks, before any bill credit, according to Solar Cobber calculations.
- Nectr Power Perks gives eligible NSW and Queensland customers a $75 bill credit every six months, up to $150 a year, which the customer must claim in Nectr’s My Account.
- Nectr Battery Evening Export pays 14c per kWh in NSW for any energy exported from 6pm to 8pm and 3c per kWh at other times, according to the Australian Energy Regulator’s plan data read 14 November 2026.
- Nectr’s standard solar feed-in rate is 0c per kWh on its Power Perks, Home Buzz and GreenPower plans in NSW, and 2c per kWh on Power Perks in Energex South East Queensland.
- ProductReview.com.au rated Nectr 2.9 out of 5 from 191 reviews on 14 November 2026, with value for money scored 2.6 out of 5.
Is Nectr still operating in November 2026?
Yes. On 14 November 2026 nectr.com.au loaded normally with a 2026 copyright notice, a current Canstar award notice and live quote forms for plans and for home solar and battery systems. The Australian Energy Regulator’s Energy Made Easy product data listed 131 residential Nectr plans, several dated 9 to 11 November 2026. Nectr says it began in 2019 and supplies over 40,000 homes and businesses, which we could not verify independently.
Nectr says Hanwha Energy Australia acquired solar installer Instyle Solar in 2023 to build its solar and battery arm. We found no sign of a sale, closure or pause in new sign-ups. Some older pages are stale: the Nectr Evolve virtual power plant page returned a server error on 14 November, and the FAQ still describes a 2025 battery rebate offer that has expired.
Nectr plans at a glance
Nectr’s current plans are variable-rate with no fixed term and a 10-day cooling-off period, according to the plan data. The table shows each residential plan family in the regulator’s feed.
| Nectr plan | Where it is sold | Pricing | Feed-in (retailer) |
|---|---|---|---|
| Power Perks (flat or time of use) | Ausgrid, Endeavour, Essential Energy, Energex | Low supply charge, $75 credit every 6 months | 0c; 2c on Energex |
| Battery Evening Export (time of use) | Ausgrid, Endeavour, Essential Energy | Needs smart meter and export register | 14c from 6pm to 8pm, 3c otherwise |
| Home Buzz (flat or time of use) | Same four networks | Low supply charge, no loyalty credit | 0c |
| GreenPower | NSW, SE Queensland, SA, ACT, Victoria | 100% certified renewable, near default prices | 0c; 1c in Victoria |
| Midday Power Saver (standing offer) | Victoria | Free use 11am to 2pm up to 24 kWh | 1c |
Nectr’s website says its Battery Evening Export pays 8c per kWh in Queensland, but the regulator’s data on 14 November listed Battery Evening Export plans only for the three NSW networks. We could not find the Queensland plan. Nectr’s data also showed no Solar Sharer Offer plans in NSW, Queensland or South Australia; see our Solar Sharer Offer guide for what that offer is.
How Nectr’s rates compare with the default price
Nectr’s flat Power Perks plan is cheaper than the regulated Default Market Offer (DMO) in every network we compared. The DMO is the price cap the AER sets each year for NSW, South East Queensland and South Australia; our DMO guide explains it. The AER’s plan data is GST exclusive, so the table multiplies by 1.1 to match bills. The GreenPower plans land about 1% below the DMO caps once multiplied by 1.1, which supports that reading.
| Network | Nectr supply (c/day) | Nectr usage (c/kWh) | DMO supply (c/day) | DMO usage (c/kWh) |
|---|---|---|---|---|
| Ausgrid (NSW) | 87.8 | 32.56 | 166.2 | 33.14 |
| Endeavour (NSW) | 106.5 | 32.00 | 185.1 | 33.73 |
| Energex (SE Qld) | 130.9 | 25.94 | 192.0 | 27.97 |
| Essential Energy (NSW) | 181.6 | 34.73 | 272.2 | 35.01 |
The gap is mostly the supply charge. Solar Cobber calculation: on Ausgrid, Nectr’s 87.8c a day costs $321 a year against $607 for the DMO cap (166.2289c x 365). The next chart applies the AER’s assumed usage (Ausgrid 3,900 kWh, Endeavour 4,900, Energex 4,600, Essential 4,600) to each plan.
- Default Market Offer cap
- Nectr Power Perks
- Nectr after $150 credit
Source: AER Energy Made Easy product data (Nectr), read 14 November 2026; AER Default Market Offer 2026-27 final determination, 26 May 2026. Solar Cobber calculation: supply x 365 + usage x assumed kWh, rounded to the dollar.
View the data as a table
| Default Market Offer cap | Nectr Power Perks | Nectr after $150 credit | |
|---|---|---|---|
| Ausgrid | A$1,899 | A$1,591 | A$1,441 |
| Endeavour | A$2,328 | A$1,957 | A$1,807 |
| Energex | A$1,988 | A$1,671 | A$1,521 |
| Essential | A$2,604 | A$2,261 | A$2,111 |
Nectr Power Perks is 13% to 16% below the DMO cap in all four networks, and 19% to 24% below once the $150 credit is claimed (Ausgrid: $1,591 against $1,899, or $1,441 after credit). A cap is not the cheapest offer in the market, so compare against rivals too; see cheapest electricity provider in Australia.
For households with solar, grid use falls while the supply charge stays, so Nectr’s low daily charge matters more than its usage rate. The time-of-use versions use the usual windows.
| Power Perks time of use (c/kWh, GST inclusive) | Peak | Midday or shoulder | All other times | Supply (c/day) | DMO peak | DMO midday |
|---|---|---|---|---|---|---|
| Ausgrid | 56.13 (3pm to 9pm) | none | 23.83 | 102.6 | 60.20 | none |
| Endeavour | 39.73 (4pm to 8pm weekdays) | 23.08 (10am to 2pm) | 31.64 | 106.5 | 46.57 to 47.14 | 12.35 |
| Energex | 37.99 (4pm to 8pm) | 15.28 (11am to 3pm) | 21.99 | 104.8 | 47.79 | 6.98 |
Nectr’s peak is cheaper than the cap, but its midday rate on Endeavour and Energex is higher than the DMO’s solar soak rate. See peak and off-peak electricity times.
Nectr for solar owners: the feed-in rate is the weak spot
Nectr pays 0c per kWh for solar exports on its standard NSW plans and 2c on Power Perks in Energex South East Queensland. That is below IPART’s 2026-27 benchmark range of 3.4c to 6.5c for NSW, which retailers need not match.
View the data as a table
| Feed-in rate | |
|---|---|
| Battery Evening Export, 6pm to 8pm (NSW) | 14.0c |
| IPART benchmark, high end | 6.5c |
| IPART benchmark, low end | 3.4c |
| Battery Evening Export, other times | 3.0c |
| Power Perks (Energex QLD) | 2.0c |
| GreenPower (Victoria) | 1.0c |
| Power Perks and Home Buzz (NSW) | 0.0c |
Nectr pays nothing for midday exports on most plans, and the only strong rate is the 14c evening window. Energex plans also list a 44c government feed-in tariff for eligible legacy customers, which is separate from Nectr. For comparisons see our feed-in tariff tracker and the NSW, Queensland, South Australia and Victoria guides.
Nectr for battery owners: Battery Evening Export
Battery Evening Export pays 14c per kWh in NSW for every kWh the meter records exported from 6pm to 8pm, whether it comes from a battery, solar panels or an electric car. You control your own battery; Nectr says it does not. The plan needs a smart meter and an export register, and the AER data shows rates higher than daytime feed-in elsewhere.
- Buy from grid
- Sell to grid
Source: AER Energy Made Easy product data (Nectr Battery Evening Export TOU, Ausgrid), read 14 November 2026. Import peak is 3pm to 9pm; the 14c export window is 6pm to 8pm.
View the data as a table
| Buy from grid | Sell to grid | |
|---|---|---|
| 9pm to 3pm | 23.20c | 3.00c |
| 3pm to 6pm | 54.65c | 3.00c |
| 6pm to 8pm | 54.65c | 14.00c |
| 8pm to 9pm | 54.65c | 3.00c |
Even at 14c, exports earn about a quarter of what Ausgrid peak imports cost. Solar Cobber calculation: exporting 5 kWh each evening earns 5 x $0.14 = $0.70 a day, or about $256 a year, against about $55 at the 3c daytime rate, a gain of roughly $201. Exporting 10 kWh earns about $511. Nectr says to export only surplus, because batteries drained to zero buy back power at 54.65c.
On Ausgrid the Battery Evening Export import rates (99.9c a day supply, 54.65c peak, 23.20c off-peak) are slightly below Power Perks time of use (102.6c, 56.13c, 23.83c), but the plan has no $150 loyalty credit. Nectr’s FAQ lists AlphaESS, Qcells, Sungrow and Tesla as compatible with an older Evolve virtual power plant, but that page was down on 14 November, so confirm before relying on it. We review the Sungrow SBR, AlphaESS Smile G3 and Tesla Powerwall 3. Our VPP guide explains virtual power plants.
The Australian Broadcasting Corporation covers why more battery homes are being asked to join virtual power plants.
Nectr solar and battery installs
Nectr also sells installed solar and batteries through a quote form, using installers it describes as Clean Energy Council accredited. Its site lists electrical contractor licences in NSW (339154C), Queensland (82619), Victoria (REC-30079) and South Australia (323905). We did not find any published system prices on the pages we opened, so there is no Nectr price to quote.
For benchmarks, Solar Choice’s November 2026 index puts an installed 10 kWh battery at A$7,384 after the federal discount; see our battery cost guide. Under the Cheaper Home Batteries Program a 10 kWh battery installed in November 2026 earns 68 certificates (about $2,720 at $40) and 57 (about $2,280) from 1 January 2027, per the legislation’s explanatory statement; Nectr’s site also warns that rebates reduce on 1 January 2027. See battery rebates by state, NSW and Queensland. Nectr’s website carries a testimonial of a Western Sydney family whose quarterly bill fell from about $900 to $285; that is a company story, not typical. Check installers on the Solar Accreditation Australia register and the Clean Energy Council approved retailer list yourself.
What customers say about Nectr
On ProductReview.com.au, 55% of Nectr’s 191 reviews are positive and 45% negative, checked 14 November 2026. We could not open Trustpilot, which blocked automated access, and did not check Google.
Source: ProductReview.com.au, Nectr listing, checked 14 November 2026.
View the data as a table
| Rating out of 5 | |
|---|---|
| Customer service | 3.5 |
| Rates and fees | 3.2 |
| Overall | 2.9 |
| Value for money | 2.6 |
Customer service scores best, and value for money worst. Praise: recent reviews describe helpful support staff and an easy house move. Complaints are patterns in public reviews, not proven faults: plans rolling over to higher rates after an introductory period, price rises with unclear notice, slow replies on a faulty solar inverter, a credit check on signup, and a reviewer reporting no battery install date four months after signing a contract in March 2026. Check the contract’s rate-change terms before signing.
Risks to understand before switching
- Rates are variable and can change with notice; check the rate after any introductory period.
- The $150 loyalty credit is claimed manually every six months, only on eligible plans.
- The 0c feed-in rate on most plans makes it a poor choice for a solar-only home that exports midday.
- Battery Evening Export needs a smart meter and an export register, so not every home qualifies.
- A 10% deposit is Nectr’s standard for battery contracts, per its FAQ, so check installation timing.
Nectr vs alternatives
| Retailer | Best for | Evening export | Midday solar export | Our review |
|---|---|---|---|---|
| Nectr | Low supply charge, NSW battery homes | 14c, 6pm to 8pm (NSW) | 3c on Battery Evening Export; 0c on others | This page |
| GloBird Energy | Battery homes wanting free midday hours | 10c, 6pm to 9pm, first 15 kWh | 0c on ZEROHERO | GloBird review |
| Amber Electric | Wholesale pass-through households | Varies with wholesale price | Varies with wholesale price | Amber review |
Who Nectr suits, and who should avoid it
Nectr suits NSW and South East Queensland households who want a low daily supply charge, mostly evening use and a battery to export in the 6pm to 8pm window. It suits solar-only homes poorly: with 0c feed-in, you mostly gain from the low supply charge. Homes needing top-rated service may prefer higher-rated rivals; browse installers near you if you need a battery.
FAQ
Is Nectr still operating in 2026?
Yes. Nectr’s website, plan data and quote forms were live on 14 November 2026, and plans dated 9 to 11 November 2026 appear in the Australian Energy Regulator’s data. We found no sign of a sale or closure. Nectr is the trading name of Hanwha Energy Retail Australia Pty Ltd.
Who owns Nectr?
Hanwha Energy Australia, part of the Korean Hanwha Group, owns Nectr, according to Nectr’s own site. The retailer entity is Hanwha Energy Retail Australia Pty Ltd (ABN 82 630 397 214). Nectr says it acquired Instyle Solar in 2023.
Is Nectr cheap?
Nectr’s Power Perks flat plan is 13% to 16% below the Default Market Offer cap in the four NSW and Queensland networks we compared, before its $150 credit. That is a comparison with a regulated cap, not with every market offer. Compare current quotes before you switch.
What is Nectr Battery Evening Export?
It is a Nectr electricity plan that pays 14c per kWh in NSW for energy exported between 6pm and 8pm and 3c at other times. It needs a smart meter and an export register. The plan is best suited to homes with a battery.
What is Nectr’s solar feed-in tariff?
It is 0c per kWh on Nectr’s standard NSW plans, 2c on Power Perks in Energex Queensland and 1c in Victoria, according to the AER’s plan data. Battery Evening Export pays 3c outside 6pm to 8pm. Rates can change, so check the plan document.
What is Nectr Power Perks?
Power Perks is a Nectr plan feature giving eligible NSW and Queensland customers a $75 bill credit every six months, up to $150 a year. You apply it through Nectr’s My Account; it is not automatic. Terms and conditions apply.
Does Nectr offer a virtual power plant?
Nectr’s FAQ describes a Nectr Evolve virtual power plant for AlphaESS, Qcells, Sungrow and Tesla batteries, but its Evolve page returned an error on 14 November 2026. We found no VPP plan in the regulator’s plan data. Confirm any VPP offer in writing before you buy a battery for it.
Is Nectr a good retailer?
Nectr’s rates are competitive, but ProductReview.com.au gives it 2.9 out of 5 from 191 reviews. It suits the right household and disappoints others. Read the rate-change terms and rollover rules before signing.
Sources
- Nectr, energy plans, Battery Evening Export, Power Perks, Home Solar and Battery, Instyle Solar legacy, terms and conditions and FAQs, checked 14 November 2026.
- Australian Energy Regulator, Energy Made Easy product data (Consumer Data Right), read 14 November 2026.
- Australian Energy Regulator, Default Market Offer 2026-27 final determination, 26 May 2026.
- IPART, solar feed-in tariff benchmark.
- ProductReview.com.au, Nectr, checked 14 November 2026.
- Solar Choice, Battery Price Index, 6 November 2026.
- Renewable Energy Legislation (2026 Measures No. 1) Amendment Regulations 2026, explanatory statement.
About this review
Solar Cobber is an independent Australian solar directory. This review is independent desk research by the Solar Cobber editorial team, checked in November 2026. Solar Cobber is a free directory that may earn referral or advertising fees from installers; commercial relationships never affect our content. This is general information, not financial advice. Spotted an error? Tell us via /contact.
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