Aus Solar Energy Group reviews are strong on SolarQuotes and ProductReview.com.au and weaker on Google: as at November 2026 the company holds 4.7 stars from 52 SolarQuotes ratings, 4.6 from 179 ProductReview.com.au reviews and 4.1 from 169 Google reviews. Aus Solar Energy Group Pty Ltd (ABN 78 138 964 100) is a solar, battery and heat pump retailer that says it works in seven states and territories. Our verdict: a real, long-running company with good sales and installation scores and a recurring complaint about slow after-sales help. This is independent desk research; Solar Cobber did not contact the company and was not paid. It is not the same business as Aus Solar Co or Aus Energy Solar (see below). Our directory lists it as Aus solar energy group in Mount Druitt.
Source: SolarQuotes, ProductReview.com.au, Solar Cobber directory and ABN Lookup, read 14 November 2026.
Key facts
- Aus Solar Energy Group Pty Ltd, ABN 78 138 964 100, is an Australian private company with an active ABN since 19 August 2009, and “Aus solar energy group” has been a registered business name since 5 August 2018, according to ABN Lookup on 14 November 2026.
- Aus Solar Energy Group scores 4.7 out of 5 from 52 ratings on SolarQuotes, 4.6 out of 5 from 179 reviews on ProductReview.com.au and 4.1 out of 5 from 169 Google reviews in our directory listing, as at November 2026.
- Aus Solar Energy Group is a different business from Aus Solar Co Pty Limited (ABN 74 614 530 013) and from Aus Energy Solar Pty Ltd (ABN 15 660 528 567), according to ABN Lookup in November 2026.
- Aus Solar Energy Group’s own service page promises a 5 year workmanship warranty and says its regular service request processing time is 30 working days, as read in November 2026.
- Aus Solar Energy Group advertises a Fox ESS EQ4800 with a 5 kW inverter and 27.96 kWh of battery for A$4,200 and a Sofar PowerAll with 25.6 kWh from A$3,999, but its pages do not say whether those prices are before or after the federal discount, as read in November 2026.
- We found no public enforcement action by the Clean Energy Regulator, the ACCC or a state fair trading agency against Aus Solar Energy Group as at November 2026; the Clean Energy Regulator’s July to September 2026 quarterly update does not name it.
Which Aus Solar company is this?
This review covers Aus Solar Energy Group Pty Ltd, the company at aussolarenergygroup.com.au, which is the business behind the 1300 616 126 phone number and the Mount Druitt NSW office. The name is easy to confuse with several others, and ABN Lookup shows each is a separate legal entity.
| Name searched | Legal entity (ABN Lookup, November 2026) | Where it is based | Same company? |
|---|---|---|---|
| Aus Solar Energy Group | Aus Solar Energy Group Pty Ltd, ABN 78 138 964 100 | Victorian ABN address (postcode 3169); NSW head office listed on SolarQuotes and our directory | This review |
| Aus Solar Co | Aus Solar Co Pty Limited, ABN 74 614 530 013 | Victoria; see our Aus Solar Co directory listing | No |
| Aus Energy Solar, Aus Energy Solar Perth | Aus Energy Solar Pty Ltd, ABN 15 660 528 567 | Perth, WA; see our Aus Energy Solar directory listing | No |
If you searched “aus energy solar reviews” you may be after the Perth company, which has its own reviews that this page does not cover. Always match the ABN on your quote against the one you think you are dealing with.
Aus Solar Energy Group at a glance
The table summarises the company’s public details, checked in November 2026. Company statements are marked as such.
| Item | Detail |
|---|---|
| Founded | ABN active since 19 August 2009 (ABN Lookup); SolarQuotes says it was established in NSW in 2009 |
| Head office | 7/4 Stout Rd, Mount Druitt NSW 2770 (company contact page, SolarQuotes, our directory); the ABN record shows a Victorian main business location, postcode 3169 |
| Legal entity and ABN | Aus Solar Energy Group Pty Ltd, ABN 78 138 964 100, ACN 138 964 100 |
| States served (as stated) | QLD, NSW, VIC, SA, WA, TAS and ACT; the website lists offices in Rocklea and Coopers Plains (QLD), Mount Druitt, Clayton South (VIC), Wingfield (SA), Perth, Hobart and Canberra |
| Ownership | Not published. The website calls the company “100% Australian Owned”. A UK sister company, UKSEABS, is named on the site |
| What it sells | Residential solar (6.6, 10.3 and 13.2 kW packages), commercial solar (30, 50 and 100 kW), batteries, and heat pumps (company website) |
| Battery brands | Alpha ESS, Fox ESS, Sofar, Tesla Powerwall, Sungrow, ESY Sunhome (company website) |
| Workmanship warranty (as stated) | 5 years (company service and support page) |
| SolarQuotes | 4.7 from 52 ratings, latest review dated 12 November 2026; one review removed |
| ProductReview.com.au | 4.6 from 179 reviews, 91% positive, November 2026 |
| 4.1 from 169 reviews, Mount Druitt listing in our directory, November 2026 | |
| Trustpilot | Not read: the page blocked our automated check in November 2026 |
| Licences and accreditation (as stated) | Smart Energy Council member; Registered Electrical Contractor numbers 328369C (NSW) and 89871 (QLD); Energy Safe Victoria 28665; SA licence PGE295097; says installers are CEC accredited |
Solar Cobber does not verify accreditation. Check the Clean Energy Council approved retailer list and the Solar Accreditation Australia installer register yourself before you sign. The company’s headline claims of “50,000+” customers and trading “since 2009” are its own; we could verify the 2009 ABN date but not the customer count.
Is Aus Solar Energy Group any good?
Aus Solar Energy Group looks like a good option for a buyer who wants a low price and a quick install on a mainstream Fox ESS or Sungrow system, and a riskier one if you expect fast help once something fails. On SolarQuotes, value for money scores 4.8, quality of system 4.7, installation 4.7 and customer service 4.6, so even the weakest category is high. On ProductReview.com.au the same categories sit at 4.6 to 4.7.
The Google score is lower at 4.1, and the low reviews on every platform describe the same thing: a good sale and install followed by slow or absent follow-up. Treat that as the key question to ask before you sign.
View the data as a table
| Average rating | |
|---|---|
| SolarQuotes (52) | 4.7 |
| ProductReview.com.au (179) | 4.6 |
| Google (169) | 4.1 |
Aus Solar Energy Group scores 4.7 on SolarQuotes and 4.6 on ProductReview.com.au but 4.1 on Google, so the company looks better on the platforms where a customer is invited to review after an install than on the open Google map listing.
What the star breakdown shows
SolarQuotes publishes the split of its 52 ratings: 42 five star, 5 four star, 1 three star, 2 two star and 2 one star. ProductReview.com.au shows only that 91% of its 179 reviews are positive and 9% negative.
Source: SolarQuotes installer review page, read 14 November 2026 (42, 5, 1, 2 and 2 ratings). Solar Cobber calculation: each star count divided by 52.
View the data as a table
| Share of ratings | |
|---|---|
| 5 star | 80.8% |
| 4 star | 9.6% |
| 3 star | 1.9% |
| 2 star | 3.8% |
| 1 star | 3.8% |
About 81% of SolarQuotes ratings are five star and about 8% are one or two star. A small sample (52) means a handful of reviews moves the average, so do not read much into 4.7 against 4.4 or 4.3 at larger rivals.
How it compares on the SolarQuotes sub-scores
SolarQuotes breaks its rating into categories. The only comparable company we have already read in the same detail is Solar Battery Group, so the chart shows both.
- Aus Solar Energy Group (52)
- Solar Battery Group (210)
View the data as a table
| Aus Solar Energy Group (52) | Solar Battery Group (210) | |
|---|---|---|
| Quality | 4.7 | 4.6 |
| Installation | 4.7 | 4.5 |
| Cust. service | 4.6 | 4.3 |
Aus Solar Energy Group edges Solar Battery Group on all three scores, and both companies score lowest on customer service, which matches the complaint pattern below.
What customers praise
Public reviews on SolarQuotes and ProductReview.com.au praise the same things, read in November 2026:
- A named salesperson who explains the quote. Many reviews name one sales contact and describe him as patient, detailed and quick to follow up.
- Price. Reviewers regularly call the price very good or reasonable. SolarQuotes says reviewers report paying about A$4,300 to A$5,400 for 6.6 to 10 kW systems, depending on hardware and installation difficulty.
- Install crews. Reviews describe tidy work, installs completed quickly (one SolarQuotes reviewer describes a 3 day turnaround from contact to completion) and help setting up the monitoring app.
- Battery add-ons to existing solar. A large share of the most recent SolarQuotes reviews are battery retrofits, often Fox ESS.
One observation for careful readers: many of the newest SolarQuotes reviews are short, use similar wording and name the same few staff. We cannot tell why. SolarQuotes shows one review as removed, and ProductReview.com.au has an “incentivised review” marker that we could not break down for this company. Read a mix of dates and star levels, not only the newest page.
Common Aus Solar Energy Group complaints
The most common Aus Solar Energy Group complaints are about what happens after the install, not the sale. These are patterns in public reviews on SolarQuotes and ProductReview.com.au in November 2026, not findings about any single case.
- Slow or no after-sales response. The biggest theme. Reviewers describe unreturned calls and emails after a fault, including a SolarQuotes review dated 9 February 2026 about a battery that stopped working and a SolarQuotes review dated 20 September 2026 describing a support case unanswered for several weeks on a system about six years old.
- Warranty and rectification delays. The company’s own service page says its regular processing time is 30 working days and depends on manufacturers and suppliers, and that it lodges warranty claims with the manufacturer on the customer’s behalf. That timeline is longer than many owners expect.
- Install quality and compliance disputes. A few reviewers allege defects at the switchboard, cabling that was too short, or a battery system that did not behave as sold. One ProductReview.com.au reviewer says a Clean Energy Regulator audit of their battery listed four medium non-compliance issues and that the company had not responded. We have not seen that audit and cannot verify it.
- Price or discount disputes. A small number of reviews, including one on SolarQuotes dated May 2023, say the final price differed from the quote. A recent ProductReview.com.au reviewer says they received no state discount.
- Monitoring access. One SolarQuotes reviewer dated 9 August 2026 says the company did not help them get monitoring software working.
SolarQuotes shows four ratings of one or two stars out of 52, and ProductReview.com.au shows about 9% negative, so these problems are a minority of customers. We did not see company replies to the negative reviews on the pages we read.
Products and brands Aus Solar Energy Group installs
Aus Solar Energy Group’s current installs are mostly Fox ESS, according to SolarQuotes reviewer data. SolarQuotes counts 16 Fox ESS and 2 Sungrow inverters currently installed among its reviews, and battery installs of Fox ESS (6), Sofar (1) and Sungrow (1). Previously installed brands include Growatt (3), Jinko Solar panels (5), EGing panels (2) and ESY Sunhome (1 battery).
The company’s website says it sources panels from “various companies in China and Germany” and does not list panel or inverter brands on its package pages, which SolarQuotes also notes. We have reviewed several products it sells: the Fox ESS battery, Tesla Powerwall 3, Sungrow SBR, AlphaESS SMILE-G3 and ESY Sunhome. Our Fox ESS battery price guide shows what the EQ4800 sells for elsewhere.
Aus Solar Energy Group prices
Aus Solar Energy Group publishes some advertised battery package prices, shown below as read in November 2026. The company does not say whether they are before or after the federal discount, whether GST is included, or what installation is included.
| Package (company website) | Advertised price | Listed battery capacity | Price per listed kWh |
|---|---|---|---|
| Sofar PowerAll, 5 kW single phase inverter | From A$3,999 | 25.6 kWh | A$156 |
| Fox ESS EQ4800, 5 kW inverter | A$4,200 | 27.96 kWh | A$150 |
| Fox ESS EP11 x 2, 5 kW single phase inverter (batteries page) | From A$4,999 | 20.72 kWh | A$241 |
Solar Cobber calculation. Price per listed kWh is the advertised price divided by the capacity the company lists (A$4,200 divided by 27.96 is A$150). It uses listed, not usable, capacity, so it understates the true price per usable kWh.
For context, SolarQuotes lists a 27.96 kWh Fox ESS EQ4800 at about A$8,100 after the rebate and before installation (12 November 2026, as set out in our Fox ESS price guide), a Sungrow SBR at about A$547 per usable kWh and a Tesla Powerwall 3 at about A$741.
Source: Aus Solar Energy Group battery pages and SolarQuotes battery comparison table (12 November 2026), both read November 2026. Solar Cobber calculation for Aus Solar figures: advertised price divided by listed kWh. The bases differ, so treat this as a prompt to ask questions, not a like-for-like ranking.
View the data as a table
| A$ per kWh | |
|---|---|
| Tesla Powerwall 3 (SolarQuotes) | A$741 |
| Sungrow SBR (SolarQuotes) | A$547 |
| Fox ESS EQ4800 27.96 kWh (SolarQuotes) | A$290 |
| Aus Solar Fox ESS EP11 x 2 | A$241 |
| Aus Solar Sofar PowerAll | A$156 |
| Aus Solar Fox ESS EQ4800 | A$150 |
Aus Solar Energy Group’s advertised packages work out to about A$150 to A$241 per listed kWh, well below the SolarQuotes hardware prices, which only makes sense if the advertised price already has the federal discount taken off.
What the federal discount could be worth on these packages
The Cheaper Home Batteries Program discount is worth about A$258 to A$272 per usable kWh on the first 14 kWh for installs from 1 May to 31 December 2026, and it steps down on 1 January 2027, as set out in our battery rebate guide and state battery rebate guide. The table treats the listed capacity as fully usable, so it is an upper bound.
Solar Cobber calculation. Certificates = first 14 kWh multiplied by 6.8, plus kWh from 14 to 28 multiplied by 6.8 and by 60%, rounded down. Value = certificates multiplied by A$38 to A$40.
| Package | Listed kWh | STCs | Discount at A$38 | Discount at A$40 |
|---|---|---|---|---|
| Fox ESS EP11 x 2 | 20.72 | 122 | A$4,636 | A$4,880 |
| Sofar PowerAll | 25.6 | 142 | A$5,396 | A$5,680 |
| Fox ESS EQ4800 | 27.96 | 152 | A$5,776 | A$6,080 |
- At A$38 per STC
- At A$40 per STC
Source: Solar Cobber calculation from the Cheaper Home Batteries Program factor (6.8, May to December 2026) and size tiers, as in our state battery rebate guide. The installer decides how much of the discount it passes on.
View the data as a table
| At A$38 per STC | At A$40 per STC | |
|---|---|---|
| 20.72 kWh | A$4,636 | A$4,880 |
| 25.6 kWh | A$5,396 | A$5,680 |
| 27.96 kWh | A$5,776 | A$6,080 |
If the A$4,200 Fox ESS price is after the discount, the pre-discount price would be about A$9,976 to A$10,280. If it is before the discount, the package would be unusually cheap. Either way, ask the quote to show the STC count and dollar value, and what the inverter and installation cover.
On solar-only systems, the company does not publish package prices. SolarQuotes reviewers report A$4,300 to A$5,400 for 6.6 to 10 kW, which is below the Solar Choice average of A$6,350 for 6 kW and A$9,830 for 10 kW (1 November 2026, per our solar panel cost guide). We cannot tell how many of those reviewers bought a battery only, so do not treat the comparison as like for like.
Warranty and after-sales support
Aus Solar Energy Group’s service and support page says it provides a 5 year workmanship warranty, and its battery pages cite manufacturer warranties, for example 10 years on the ESY Sunhome HM6 and Fox ESS. The service page says its regular processing time for a service request is 30 working days and depends on manufacturers and suppliers. It will lodge a manufacturer claim for you, or you can do so yourself.
The 5 year workmanship period is shorter than the 10 years some rivals now advertise. Because the workmanship warranty depends on the company staying in business, ask what happens if it closes. Our solar company failures tracker explains the risk. Given the after-sales complaints, ask for the support phone number, the target response time and your inverter’s manufacturer warranty contact in writing before you sign.
Company background
Aus Solar Energy Group Pty Ltd has held its ABN since 19 August 2009, and ABN Lookup shows the ABN record was last updated on 25 September 2025. SolarQuotes says the company was established in NSW in 2009 and has expanded across most states. On its own site it describes a “Complete Support During Business Hours” network of offices from Queensland to Tasmania, plus a UK company.
We found no public enforcement action against Aus Solar Energy Group or Aus Solar Energy Group Pty Ltd as at November 2026. The Clean Energy Regulator’s quarterly compliance update for July to September 2026 does not name it, and our searches of ACCC and state consumer agency notices turned up nothing. Customer complaints are not evidence of wrongdoing, and an absence of action is not a guarantee of quality.
Aus Solar Energy Group vs alternatives
The table compares Aus Solar Energy Group with three installers we have already reviewed, using the ratings and company-stated warranties in those reviews, all as at November 2026.
| Company | SolarQuotes | ProductReview.com.au | Workmanship warranty (as stated) | Best for | Our review |
|---|---|---|---|---|---|
| Aus Solar Energy Group | 4.7 from 52 | 4.6 from 179 | 5 years | Budget Fox ESS battery retrofits | This page, directory |
| Sunboost | 3.5 from 328 | 4.8 from 21,436 | 10 years (published terms) | Buyers chasing price | Sunboost reviews, directory |
| Solargain | 4.3 from 1,121 | Not compared here | 5 years, 10 years on mounting frame | Established national installer | Solargain reviews, directory |
| Solar Battery Group | 4.4 from 210 | 4.4 from 1,640 | 10 years (orders after Nov 2024) | Battery-first buyers | Solar Battery Group reviews |
Compare at least three written quotes. Our guide to comparing solar quotes lists what to line up, and the Sydney battery installer guide and Melbourne battery installer guide name local alternatives. Our guide to the five-star problem explains why one high rating is weak evidence.
Who Aus Solar Energy Group suits, and who should look elsewhere
Aus Solar Energy Group suits you if:
- You want a low price on a Fox ESS, Sofar or Sungrow battery or solar system and are comfortable with a mainstream, high volume retailer.
- You value one named salesperson who walks you through the quote.
- You are in New South Wales or Victoria, where most reviews come from, as SolarQuotes’ review filters list VIC, NSW, WA, QLD and SA.
Look elsewhere, or negotiate harder, if:
- You want a long workmanship warranty from a named local installer you can ring directly.
- You need a complex backup or switchboard design with an engineer’s plan in writing.
- Slow fault resolution would be a serious problem for you, since that is the most common complaint.
Questions to ask Aus Solar Energy Group before you sign
- Is the advertised price before or after the federal discount, and does it include GST, installation, the inverter and backup wiring?
- What is the exact battery model, and what is its usable capacity in kWh?
- How many STCs are created, and what dollar value is passed on in my price?
- Which legal entity (ABN) is on my contract, and who is the licensed installer, with their accreditation number?
- Is the 5 year workmanship warranty written in my contract, and what happens if the company stops trading?
- What is the target response time for a fault, and who do I call after hours?
- How long from signing to install, and who arranges the network approval and electrical safety certificate?
- Will the monitoring app be set up and working before the installers leave?
For more, read how to choose a solar installer.
FAQ
Is Aus Solar Energy Group legit?
Yes, Aus Solar Energy Group is a legitimate registered company: Aus Solar Energy Group Pty Ltd, ABN 78 138 964 100, has been active since August 2009 according to ABN Lookup. It has hundreds of public reviews and we found no regulator action against it as at November 2026. Check accreditation and read your contract before signing.
Are Aus Solar Energy Group reviews good?
Yes, mostly. As at November 2026 the company holds 4.7 from 52 ratings on SolarQuotes, 4.6 from 179 reviews on ProductReview.com.au and 4.1 from 169 Google reviews in our directory listing. The weakest theme across platforms is after-sales support.
What are the most common Aus Solar Energy Group complaints?
The most common complaints are slow or no response after installation, long warranty resolution times, and a few disputes about install quality or the final price. These are patterns across SolarQuotes and ProductReview.com.au, not proven faults. About 9% of ProductReview.com.au reviews are negative.
Is Aus Solar Energy Group the same as Aus Solar Co or Aus Energy Solar?
No. ABN Lookup lists Aus Solar Energy Group Pty Ltd (ABN 78 138 964 100), Aus Solar Co Pty Limited (ABN 74 614 530 013) and Aus Energy Solar Pty Ltd (ABN 15 660 528 567) as separate entities. Check the ABN on your quote.
Who owns Aus Solar Energy Group?
Aus Solar Energy Group is an Australian private company, Aus Solar Energy Group Pty Ltd. Its shareholders and directors are not published on the pages we read, so we could not confirm who owns it. Its website says it is 100% Australian owned and names a UK sister company, UKSEABS.
Is Aus Solar Energy Group CEC approved?
The company says its systems are installed by Clean Energy Council accredited installers and that it is a Smart Energy Council member. Solar Cobber does not verify this, so check the Clean Energy Council approved retailer list and the Solar Accreditation Australia register yourself.
How much does Aus Solar Energy Group charge?
Aus Solar Energy Group advertises a Fox ESS EQ4800 with 27.96 kWh for A$4,200 and a Sofar PowerAll with 25.6 kWh from A$3,999, without saying whether these are after the federal discount. SolarQuotes reviewers report about A$4,300 to A$5,400 for 6.6 to 10 kW systems. Ask for a written quote with the discount shown separately.
What happens to my warranty if Aus Solar Energy Group closes?
The 5 year workmanship warranty is given by the company, so it would generally end if the company stopped trading. Manufacturer product warranties may continue with the manufacturer’s Australian support. Ask about this before you sign.
Sources
- Aus Solar Energy Group website, including its about, contact, service and support, Fox ESS EQ4800, Sofar PowerAll and batteries pages, read November 2026
- ABN Lookup record for ABN 78 138 964 100, extracted 14 November 2026
- SolarQuotes: Aus Solar Energy Group installer review, November 2026
- ProductReview.com.au: Aus Solar Energy Group, November 2026
- Solar Cobber directory: Aus solar energy group, Google rating as at November 2026
- SolarQuotes battery comparison table, updated 12 November 2026
- Department of Climate Change, Energy, the Environment and Water: Cheaper Home Batteries Program
- Clean Energy Regulator: solar industry under compliance spotlight, latest quarterly update, 26 October 2026
About this review
This review was written by the Solar Cobber editorial team from independent desk research checked in November 2026. Solar Cobber is a free directory that may earn referral or advertising fees from installers; commercial relationships never affect our content. This is general information, not financial advice. To report a correction, contact us.
Filed under Solar Installers
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