Solahart reviews are mostly positive: as at November 2026 Solahart holds 4.4 stars from 744 reviews on ProductReview.com.au, and the 20 Solahart dealers in our directory average about 4.75 stars across 2,139 Google reviews. Solahart is a brand of Solahart Industries Pty Ltd, owned by Rheem Australia, and you sign with a local dealer rather than with head office. Our verdict: a durable, well-backed brand with strong praise for installation crews, and weaker scores for customer service and value, so compare your dealer’s quote. This is independent desk research; Solar Cobber did not contact Solahart and was not paid for this review. Browse Solahart dealers in our directory or see all listed installers.
Key facts
- As at November 2026, ProductReview.com.au shows Solahart at 4.4 stars from 744 reviews, with 80% of reviews positive and 20% negative.
- Solahart Industries Pty Ltd (ABN 45 064 945 848, Rydalmere NSW) is the legal entity that issues the Solahart warranty, and its own site says it launched its first solar water heater in 1953.
- Rheem Australia owns Solahart, and Solahart sells solar hot water, heat pumps, solar panels, batteries and EV chargers through a network of local dealers.
- Solahart Silhouette panels carry a 30 year product warranty and a performance guarantee of 87.4% of rated power at 30 years, according to Solahart’s panel range page checked in November 2026.
- ProductReview.com.au scores Solahart lowest for customer service (3.6 out of 5) and highest for installation (4.1 out of 5) as at November 2026.
- ProductReview.com.au shows an average reported purchase price of A$10,740 across all Solahart product types, higher than the A$7,540 shown for Solargain and A$5,640 for Arise Solar in our reviews of those companies.
Source: ProductReview.com.au, Solahart website and Solar Cobber directory, November 2026.
Solahart at a glance
The table summarises who Solahart is and how it rates, using the company’s own site for company facts and public platforms for ratings, all checked in November 2026.
| Item | Detail |
|---|---|
| Brand and legal entity | Solahart, run by Solahart Industries Pty Ltd, ABN 45 064 945 848 (active on the ABN Lookup register, Rydalmere NSW) |
| Ownership | Rheem Australia (Wikipedia also records Rheem as part of the Paloma group; Solahart’s own timeline says it joined Paloma in 2001) |
| Founded | 1953 (Solahart’s own history) |
| How it sells | Through local authorised dealers with exclusive territories, nationwide |
| What it sells | Solar hot water (rooftop and split), heat pumps, PowerStore electric water heater, solar panels, inverters, batteries, EV chargers and a home energy management system |
| Panel brands | Solahart Silhouette, SunCell and SunCell Plus (made in China to Solahart specifications); older Q Cells and REC panels are also listed for warranty |
| Inverter and battery brands | GoodWe, SolarEdge, Enphase, Tesla, SMA and FIMER/ABB inverters; GoodWe, SolarEdge, Tesla and Enphase batteries |
| Head office warranty line | 1800 638 011 |
| ProductReview.com.au | 4.4 stars from 744 reviews (November 2026) |
| Google (20 dealers in our directory) | About 4.75 stars from 2,139 reviews, review-weighted (see below) |
| Trustpilot | Not confirmed; Trustpilot blocked our checks, so we publish no figure |
| Accreditation | Solahart says its installers are Clean Energy Council accredited; check the register yourself |
Solahart is not a single company with a single sales team. Each dealer is a separate local business with its own Google reviews, so the rating you should weigh most is the one for the dealer quoting you.
Is Solahart any good?
Solahart is a reasonable, lower-risk choice, especially for hot water, but it is rarely the cheapest option for solar panels. The evidence points to three things.
First, the products last. ProductReview.com.au’s summary highlights solar hot water systems running more than 20 years, and the brand has been manufacturing since 1953. Second, installation is the strongest-rated part of the experience (4.1 out of 5), with crews described as tidy and punctual across regional branches. Third, the weak spots are communication and value: customer service scores 3.6 and value for money 3.8 on ProductReview.com.au, and reviewers say delays come from follow-up and paperwork rather than the install itself.
The price gap is real. Reviewers report an average spend of A$10,740, but that mixes hot water, solar and battery jobs, so it is a rough guide only. Read how to compare solar quotes and get a second quote before you sign.
What do Solahart customers praise?
Solahart customers mostly praise installers, the local dealer team and product longevity, themes that repeat across ProductReview.com.au and dealer Google pages in November 2026.
- Installation crews. Reviewers describe polite, tidy crews who remove old hot water systems and finish in a day (ProductReview.com.au).
- Local service. Named dealers such as Rockhampton, Wagga Wagga, Geraldton and Cannington appear in reviews praised for quick answers on the phone and clear quotes.
- Longevity. Long-time owners report 19 to 20 year old hot water units, and one Queensland reviewer replaced a unit after hail damage and bought a Solahart again.
- Rebate help. Office staff are credited with explaining the STC discount and state incentives (ProductReview.com.au summary).
Solahart’s own site says it won the Canstar Blue hot water systems “Most Satisfied Customers” award for the third consecutive year in 2025. We could not open Canstar Blue’s page to confirm that, so treat it as a company claim.
Common Solahart complaints
The most common Solahart complaints are slow follow-up after installation and variation between dealers, according to ProductReview.com.au’s summary and review snippets in November 2026. We found no pattern of safety or fraud allegations in public reviews.
- Customer service and aftercare (ProductReview.com.au). Customer service is the lowest sub-score at 3.6 out of 5, and the platform’s own summary says experiences vary by branch for administrative follow-up and technical support.
- Communication gaps (review platform summaries). Some reviewers report slow replies once the job is done, and say getting help on a fault can take several attempts.
- Grid connection delays. Several reviewers say the wait after installation came from the network or retailer organising a meter change or paperwork, not from Solahart. That is an industry-wide issue covered in our smart meters and solar guide.
- Price. Some reviewers say quotes were higher than rivals’, which fits the A$10,740 average purchase price.
- Older systems. Forum posts about old Solahart tanks often turn on age, scale or parts, not a defect in a new system.
We do not name reviewers. A single negative review is not evidence of a systemic fault, and Solahart dealers often reply publicly on Google.
Source: ProductReview.com.au Solahart listing, checked November 2026.
View the data as a table
| Score out of 5 | |
|---|---|
| Installation | 4.1 |
| Timeliness | 3.9 |
| Job satisfaction | 3.9 |
| Rates and fees | 3.9 |
| Value for money | 3.8 |
| Customer service | 3.6 |
Solahart scores best for installation (4.1) and worst for customer service (3.6) among ProductReview.com.au’s six sub-ratings.
How does the Solahart dealer model work?
Solahart’s contract is with the local dealer you sign with, not with Solahart head office. Solahart Industries makes and brands the products and issues the warranty, while local dealers sell, install and service them.
Solahart’s dealership page recruits business owners into “exclusive territories” with training and lead generation, which tells you each dealer is its own business. That is why our directory lists them as separate companies, for example Solahart Hervey Bay and Solahart Hobart, and why one dealer can be named differently, as with Victorian Solar and Power Solutions, Solahart Eastern Ranges.
What this means for you: the quote, the price, the installation and the first-line support come from the dealer. Check the legal entity and ABN on your quote, not just the Solahart logo. Solahart’s own site says its warranty is national through the dealer network, and the warranty claim line is 1800 638 011.
Solahart ratings by dealer (Solar Cobber calculation)
Ratings differ by dealer, so we calculated a review-weighted Google average across the 20 Solahart-branded listings in our directory. Multiplying each dealer’s rating by its review count and dividing by the 2,139 total reviews gives about 4.75 stars; the simple average of the 20 ratings is 4.76 and the lowest is 4.4.
The table shows the 10 dealers with the most Google reviews, from our directory, as checked in 2026.
| Dealer | Google rating | Google reviews |
|---|---|---|
| Solahart Newcastle, Hunter Valley, Port Stephens and Lake Macquarie | 4.8 | 796 |
| Solahart Hervey Bay | 4.8 | 188 |
| Solahart Darling Downs (Toowoomba) | 4.7 | 137 |
| Solahart Midland and Avon Valley | 4.4 | 111 |
| Solahart Hobart | 4.8 | 111 |
| Solahart Bundaberg | 4.5 | 90 |
| Solahart Townsville | 4.8 | 87 |
| Solahart Shoalhaven | 5.0 | 70 |
| Solahart Rockhampton | 4.4 | 66 |
| Solahart Central Coast and Lake Macquarie | 4.4 | 65 |
One dealer, Newcastle, supplies 796 of the 2,139 reviews (37%), so the average leans on it. The ratings above are Google ratings from our directory data; they can lag live Google pages.
Source: Solar Cobber company directory (Google Maps data), 2026.
View the data as a table
| Google rating | |
|---|---|
| Shoalhaven | 5.0 |
| Newcastle | 4.8 |
| Hervey Bay | 4.8 |
| Hobart | 4.8 |
| Townsville | 4.8 |
| Darling Downs | 4.7 |
| Bundaberg | 4.5 |
| Midland | 4.4 |
| Rockhampton | 4.4 |
| Central Coast | 4.4 |
Among the ten busiest Solahart dealers, ratings run from 4.4 to 5.0 stars, so the local dealer matters more than the brand.
Products and brands Solahart installs
Solahart sells its own hot water and panel lines and fits third-party inverters and batteries. The product list below is from Solahart’s site in November 2026.
Hot water. Solahart sells rooftop thermosiphon solar water heaters, split solar systems, heat pumps and the PowerStore. The PowerStore is a solar-smart electric water heater that diverts excess rooftop solar into the tank instead of exporting it, and Solahart markets it as a cheaper alternative to a battery. See our guides to solar hot water system prices and heat pump hot water system prices, plus solar hot water vs heat pump and the heat pump hot water rebates.
Solar panels. Solahart’s own-brand panels are made in China to Solahart specifications. The table shows the three current ranges as listed on Solahart’s panel page.
| Panel | Power | Efficiency | Product warranty | Performance warranty |
|---|---|---|---|---|
| Solahart Silhouette | 455 W | 22.8% | 30 years | 87.4% at 30 years |
| Solahart SunCell | 440 W | 22.0% | 30 years | 87.4% at 30 years |
| Solahart SunCell Plus | 480 W | 22.5% | 25 years | 87.4% at 30 years |
Solahart lists the panels on the Clean Energy Council approved module list. Check that on the CEC site yourself.
Inverters and batteries. Solahart fits GoodWe, SolarEdge, Enphase and Tesla systems. We have reviews of the Tesla Powerwall 3, GoodWe Lynx home battery, GoodWe inverters, SolarEdge Home Battery, SolarEdge Home Hub inverter, Enphase IQ Battery 5P and Enphase IQ8 microinverter. Solahart says its listed batteries are approved for the federal Cheaper Home Batteries Program; see our battery rebate guide and state-by-state battery rebates for the current discount.
Solahart prices
Solahart does not publish dollar prices nationally; its site rates products only as “low”, “medium” or “high” price ranges, and each dealer quotes separately. The only dollar figure we found is the average reported purchase price on ProductReview.com.au, A$10,740 in November 2026, across all product types.
That figure mixes hot water, solar and battery jobs, so it is not a quote. Headline deals normally include the STC discount, but may or may not include a switchboard upgrade, a meter change, scaffolding, or battery backup gateway work. Ask for an itemised quote that shows the system price before and after STCs. Compare the three average prices below, which come from our own reviews.
| Company | ProductReview.com.au rating | Reviews | Average reported purchase price |
|---|---|---|---|
| Solahart | 4.4 | 744 | A$10,740 |
| Solargain | 4.6 | 995 | A$7,540 |
| Arise Solar | 4.7 | 9,545 | A$5,640 |
Source: ProductReview.com.au listings for Solahart, Solargain and Arise Solar, November 2026.
View the data as a table
| Average purchase price | |
|---|---|
| Solahart | A$10,740 |
| Solargain | A$7,540 |
| Arise Solar | A$5,640 |
Solahart’s reported average spend (A$10,740) is nearly double Arise Solar’s (A$5,640), but Solahart’s mix includes hot water and battery jobs, which cost more per job than panels alone.
Solahart warranty and after-sales support
Solahart Industries gives a national warranty on the products it supplies, and claims go through your dealer or the 1800 638 011 line. We read the Solahart PV, battery, energy management and EV charger warranty document published by Rheem Australia (file dated 1 March 2025) in November 2026.
| Item | Warranty period | Source |
|---|---|---|
| Silhouette and SunCell panels (product) | 30 years | Solahart panel range page |
| SunCell Plus panel (product) | 25 years | Solahart panel range page |
| SolarEdge inverter | 12 years | Solahart warranty document |
| GoodWe inverter | 5 years, or 10 years if registered on the GoodWe SEMS portal after 1 January 2021 | Solahart warranty document |
| Tesla Powerwall battery | 10 years, 70% capacity retained; 37.8 MWh throughput limit in some uses | Solahart warranty document |
| GoodWe battery | 10 years | Solahart warranty document |
| PowerStore tank | 10 year cylinder, 3 years labour, 3 years parts | Solahart PowerStore page |
| Labour on a solar system | 5 years from installation, for warranted parts | Solahart warranty document |
| Solahart Gateway and energy management | 5 years | Solahart warranty document |
View the data as a table
| Warranty years | |
|---|---|
| Silhouette panel | 30 years |
| SunCell panel | 30 years |
| SunCell Plus panel | 25 years |
| SolarEdge inverter | 12 years |
| GoodWe inverter | 10 years |
| Tesla Powerwall | 10 years |
| GoodWe battery | 10 years |
| PowerStore tank | 10 years |
| PV labour | 5 years |
| Gateway | 5 years |
Solahart’s panels have the longest warranty at 25 to 30 years, but the labour covered on a solar system is only 5 years, so the cost of getting a panel off the roof is yours after that.
Points to understand in the document:
- To claim, you must contact your Solahart dealer without undue delay, with your invoice, and for panels within 30 days of discovering a defect.
- You must give Solahart or your dealer continuous remote access to your system’s monitoring portal from installation.
- If you live more than 25 km from a regional Solahart dealer, or outside a metropolitan area as Solahart defines it, transport and travel costs to the nearest dealer are yours.
- The warranty sits alongside your Australian Consumer Law rights, and Solahart may repair, replace or refund at its choice.
The national document describes warranties on products, but we could not find a separate installation workmanship warranty length in it. Ask your dealer to state their workmanship warranty in writing.
If your dealer stops trading, Solahart says to call 1800 638 011 or your nearest dealer. That is a real advantage over small installers, because the warranty is issued by Solahart Industries rather than a dealer alone. See our solar company failures tracker for what happens when an installer closes.
Solahart company background
Solahart Industries Pty Ltd’s own history says the company launched its first solar water heater in 1953, added solar power in 2012, launched the PowerStore in 2018, and reports installing more than one million panels in Australia by 2023. Those are company claims; we did not verify them independently. Rheem Australia owns Solahart, and the ABN Lookup record shows Solahart Industries Pty Ltd as an active private company registered since February 2000.
We found no public enforcement action against Solahart as at November 2026, but our search was limited to public web results and was not a court registry search. Check your state fair trading regulator and the ACCC site if this matters to you.
Solahart vs alternatives
Solahart’s closest alternatives are other national or multi-state retailers. The table compares them using figures in our own reviews as at November 2026.
| Company | ProductReview.com.au rating | Reviews | Warranty note | Best for |
|---|---|---|---|---|
| Solahart | 4.4 | 744 | 25 to 30 year own-brand panels, national warranty through dealers | Hot water, long-lived brand support |
| Solargain | 4.6 | 995 | Also sells solar and hot water through its own offices and distributors | Buyers who want hot water and solar from a long-running retailer |
| Arise Solar | 4.7 | 9,545 | Low prices, mixed warranty feedback | Budget solar and battery |
For a local comparison, see the top 10 solar panel installers. Remember that a high star rating alone means little; read why the five-star problem matters.
Who Solahart suits, and who should look elsewhere
Solahart suits buyers who want a hot water system, a replacement for an old Solahart tank, or a brand with national warranty backing and a local dealer. It also suits people who value an Australian-backed warranty over the lowest price.
Look elsewhere, or at least get more quotes, if your priority is the lowest dollar per kW for rooftop panels, or if you are in a remote area where the 25 km warranty rule could add cost.
Questions to ask Solahart before you sign
- Which legal entity and ABN is on the contract, and which Solahart dealer will do the work?
- What is the installation workmanship warranty length, and who honours it if you close?
- Is the quote itemised, with the system price shown before and after STCs and any state rebate?
- Which panel, inverter and battery models are quoted, and are they on the Clean Energy Council approved lists?
- Will you register the system on the manufacturer’s monitoring portal and give me access, as the warranty requires?
- Who handles the network connection and meter change, and what is the expected wait?
- Does the quote include switchboard work, scaffolding, a backup gateway or other extras?
- Which accredited installer will be on my roof, and can I see their licence and accreditation?
FAQ
Are Solahart reviews good?
Yes, mostly. Solahart holds 4.4 stars from 744 reviews on ProductReview.com.au as at November 2026, with 80% of reviews positive, and its dealers in our directory average about 4.75 on Google. Ratings vary by dealer, and customer service is the weakest sub-score.
Is Solahart legit?
Yes. Solahart Industries Pty Ltd (ABN 45 064 945 848) is an active Australian company that says it has sold solar water heaters since 1953. It is owned by Rheem Australia and sells through local dealers, so check the dealer’s own legal entity on your quote.
Who owns Solahart?
Rheem Australia owns Solahart. Solahart’s own history says it joined the Paloma group in 2001, and Wikipedia describes Rheem as part of the Paloma group.
How much does Solahart cost?
Solahart does not publish national dollar prices, and each dealer quotes separately. ProductReview.com.au shows an average reported purchase price of about A$10,740 across all Solahart product types in November 2026, which mixes hot water, solar and batteries.
What are the most common Solahart complaints?
Slow follow-up and uneven customer service between dealers are the most common complaints. ProductReview.com.au scores customer service 3.6 out of 5, and some reviewers also report delays waiting for a meter change, which is usually the network’s step.
Who honours the Solahart warranty?
Solahart Industries honours the warranty on the products it supplies, and you claim through your local Solahart dealer or the 1800 638 011 line. Panels have 25 to 30 years, but solar labour cover is 5 years and you must keep remote monitoring access on.
Is Solahart CEC approved?
Solahart says its installers are Clean Energy Council accredited and lists its panels on the CEC approved module list. Check the Clean Energy Council approved retailer list and the Solar Accreditation Australia installer register yourself before you sign.
Are Solahart hot water systems worth it?
They can be, if the system suits your climate and roof. Solahart’s rooftop, split, PowerStore and heat pump systems all qualify for STC discounts, but a heat pump is often the simpler choice. Compare options in our guide to solar hot water vs heat pump.
Sources
- ProductReview.com.au, Solahart listing, checked November 2026
- Solahart, About us
- Solahart, The Solahart Warranty
- Solahart PV, battery, energy management and EV charger warranty (Rheem Australia, file dated 1 March 2025)
- Solahart, solar panel range
- Solahart, solar battery range
- Solahart PowerStore
- Solahart, dealership opportunities
- Solahart, Canstar Blue award page (company claim)
- ABN Lookup, ABN 45 064 945 848
- Wikipedia, Rheem Manufacturing Company
- Solar Cobber company directory (Google ratings), 2026
About this review
This review was written by the Solar Cobber editorial team from independent desk research checked in November 2026. Solar Cobber is a free directory that may earn referral or advertising fees from installers, and commercial relationships never affect our content. This is general information, not financial advice. To report a correction, contact us.
Filed under Solar Installers
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